Privacy Policy

Effective Date: July 2025

Sidegigs Technologies Pvt. Ltd. (“Sidegigs”, “we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and services.

1. What Information Do We Collect?

1.1 Personal Information

  • Full name
  • Email address
  • Phone number
  • Government ID details (for KYC)
  • Date of birth, gender, education and skill details
  • Bank account/UPI details (for payouts)
  • Location (to match you with nearby gigs)

1.2 Device and Usage Data

  • IP address
  • Browser type and version
  • Operating system
  • App activity, access times, and referring URLs

2. Consent

2.1 How do we get your consent?

By providing your personal information during registration, job applications, or payments, you consent to our collecting and using it for that specific reason only.

For marketing communications, we will ask for your explicit consent, and you can opt out at any time.

2.2 How to withdraw consent

If you change your mind, you may withdraw your consent by contacting us at:

Email: contact@sidegigs.app
Address: wrkshift Pvt. Ltd., Kakkalath House, Ramanathali, Ramanthali (P.O), Kerala – 670308

3. Disclosure

  • If required by law
  • To comply with a legal process
  • If you violate our Terms of Service
  • To protect rights, property, and safety of Sidegigs, its users, or others

4. Payments & KYC

We use Cashfree Payments India for:

  • UPI, credit/debit card, and bank transactions
  • KYC (Know Your Customer) verification

4.1 Compliance with Indian Law

  • All payment data is handled in accordance with RBI, NPCI, and PCI-DSS guidelines.
  • UPI transactions adhere to NPCI mandates — including merchant display names, transaction limits, and local data storage.
  • No card details or sensitive payment data is stored by us.

👉 For more info, refer to Cashfree’s Privacy Policy.

5. Third-Party Services

We may share your data with third-party vendors such as:

  • Hosting & server infrastructure providers
  • Analytics tools
  • Verification and onboarding services (e.g. KYC providers)
  • Payment gateways (e.g. Cashfree)

These providers only use your information as needed to offer their services to us, and are bound by their own privacy and compliance policies.

6. Security

We take industry-standard precautions, including:

  • Encrypted data transfer (SSL/TLS)
  • Secure authentication methods
  • Role-based access control
  • Periodic vulnerability audits

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or mobile platform is 100% secure.

7. Cookies & Tracking Technologies

We may use cookies or local storage to:

  • Maintain user sessions
  • Track usage patterns
  • Customize user experience

You can disable cookies in your browser settings, though it may affect functionality.

8. Age of Consent

By using Sidegigs, you confirm that you are at least the age of majority in your state, or that you are the guardian providing consent for a minor dependent to use the platform.

9. Data Location & Retention

All user data is securely stored in India in accordance with Indian data localization laws.

We retain personal data only as long as needed for:

  • Legal, regulatory, or compliance reasons
  • User support and platform functionality
  • Preventing fraud or abuse

10. Changes to This Policy

We may update this policy at any time. Significant changes will be notified to you via email or in-app notification.

You are encouraged to review this policy periodically.

11. Contact Information

If you would like to access, correct, amend, or delete any personal data we have about you, or register a complaint, contact our privacy officer:

Email: contact@sidegigs.app
Address: wrkshift Pvt. Ltd., Kakkalath House, Ramanathali, Ramanthali (P.O), Kerala, India – 670308